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All orders are processed within 1–3 business days.
Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Please note: During high-volume periods (new product drops, promotions, holidays), processing times may extend by 1–2 extra business days.
We offer several shipping options at checkout. Typical delivery estimates:
Standard Shipping: 5–12 business days
Expedited / Air Shipping: 5–7 business days
Priority Shipping: 2–4 business days
Delivery times are estimates and may vary depending on carrier delays, weather, holidays, or other factors outside our control.
We ship internationally to most countries.
Standard International: 7–20 business days
Priority International: 5–12 business days
Customs duties, VAT, or import taxes may apply depending on your country. These fees are the responsibility of the customer.
Once your order has shipped, you will receive a tracking link via email or SMS (depending on your settings at checkout).
Tracking updates may take 24–48 hours to appear after the carrier receives the package.
If you need to correct or update your shipping address, please contact our support team within 12 hours of placing your order.
We cannot guarantee address changes after your order has begun processing.
We are not responsible for:
Delays caused by the carrier
Packages marked “Delivered” but not received
Lost or stolen packages
However, we will always do our best to assist you in filing a claim with the shipping carrier and resolving the issue.
If your order arrives damaged, please contact us within 48 hours with:
Your order number
Photos of the damaged item
Photos of the packaging
We will replace or refund your item depending on the situation.
If you purchase a pre-order or made-to-order item (such as custom candles, jewelry, tarot kits, or spell jars):
Shipping timelines will be listed on the product page
Your entire order may ship together once all items are available
If you’d like items shipped separately, please place separate orders
For any shipping-related questions, please contact us at:
📧 support@spiritualsociety.co
We're here to help.
